Unable to edit or create new reports in NPrinting with "An error occurred while connecting to the server. Please try again."Article Number: 000053762 | Last Modified: 2019/03/26
An error occurred while connecting to the server. Please try again.
If the problem persists, contact your system administrator.
- Qlik NPrinting Februrary 2018 release and newer.
If all the basic troubleshooting has been performed to confirm there is no network connectivity issues between the Nprinting Designer Client and NPrinting server, or between the NPrinting services, it is possible that the section below is missing in the following file:
File: C:\Program Files\NPrintingServer\proxy\webconsoleproxy\src\qlik.com\webconsoleproxy\conf\routes
Section in routes file:
# Designer token login
POST /login/designer/* Authentication.ForwardAndLogin
Have a Question?
Search Qlik's Support Knowledge database or request assisted support for highly complex issues.Submit a case
Experiencing a serious issue, please contact us by phone. View phone numbers and hours by region.