Support

Sonja_Bauernfeind · 2025-07-01

The old versions 1.4.x and 1.5.x of Qlik Data Gateway - Direct Access will be officially End of Life by December 31st, 2025. Version 1.4 was released in June and July 2023 and reached End of Support on February 19, 2024. Version 1.5 was released in September 2023 and reached End of Support on June 12, 2024. How will this affect me? Both versions will stop working after reaching End of Life. We recommend you plan to upgrade to the latest available version of the currently supported 1.7.x as soon as possible. How do I upgrade? For the upgrade procedure, please refer to Upgrading Qlik Data Gateway - Direct Accesson Qlik's online help. This page also lists all the significant changes for each version. The upgrade to 1.7.x from 1.4 or 1.5 has been thoroughly tested, and the process is expected to be smooth. However, please follow the steps carefully and always take a backup before upgrading. It is also worth noting that .NET 8.x is required (from v1.6.6) and will be automatically installed during the upgrade. What else do I need to keep in mind? There are several configuration settings added in later versions of the Direct Access gateway that may be applicable for your deployment. Therefore, please review all details in the online help on Configuring and troubleshooting Qlik Data Gateway - Direct Access. Note that most Direct Access gateway settings can be configured in the Qlik Cloud Administration activity center (from v1.7.2). Always upgrade to the latest version! Version 1.6, which was initially released in December 2023, reached end-of-support on June 14, 2025, and is tentatively set for End-of-Life by end of June 2026. We will share an update later this year with the exact End-of-Life date for this version. Please note that you are always better off upgrading to the latest version available, especially as cloud-side fixes, which get deployed almost every week, most often does not apply to older gateway versions. If you have questions or need additional assistance, our forums are always open to you, and Support is only a chat away. Thank you for choosing Qlik,Qlik Support

Troy_Raney · 2025-06-30

Hi everyone, Want to stay a step ahead of important Qlik support issues? Then sign up for our monthly webinar series where you can get first-hand insights from Qlik experts. Next Thursday, July 10, 2025 Qlik will host another Techspert Talks session and this time we are looking at Data Pipelines and Transformations. But wait, what is it exactly? Techspert Talks is a free webinar held on a monthly basis, where you can hear directly from Qlik Techsperts on topics that are relevant to Customers and Partners today. In this session we will cover: Creating pipelines in Qlik Talend Cloud Data Integration Demonstrating transformation possibilities Preparing data for analytics Click on this link to choose the webinar time that's best for you. The webinar is hosted using ON24 in English and will last 30 minutes plus time for Q&A.Hope to see you there!!

Sonja_Bauernfeind · 2025-06-17

Updated: Release Date added (26th June 2025) and note added regarding the error users will encounter if they update before the redirect URI is configured. Hello Qlik admins, This post is intended for customers who use the Qlik Sense Client-Managed mobile app with Microsoft Intune policy management practices as described in Azure app registration for Qlik Sense Client-Managed Mobile. Qlik anticipates the release of the Qlik Sense Client-Managed Mobile app version 1.31.1 for iOS on June 26th. With this release comes an update to the integrated Microsoft Intune version to 20.5.0, which will also update the Microsoft authentication protocol in use. What action do I need to take? Many devices will automatically update the mobile app build in the background. To prepare for the update and to continue utilizing Microsoft Intune/Entra policy management of the Qlik Sense Client-Managed Mobile app, pre-configure the new redirect URI msauth.com.qlik.qliksense.mobile://auth in your Azure portal. If a client is updated and the redirect URI has not been configured, the end user will see the errorFailed to authenticate using OAuth.SeeQlik Sense Client Managed mobile app on iOS: Failed to authenticate using OAuthfor details. Log in to theAzure Portal, go toApp registrationsand viewAll applications Locate and open the Qlik Sense Mobile app registration In Manage,open theAuthenticationmenu, then scroll toMobile and desktop application Redirect URIs Click Add URI and addmsauth.com.qlik.qliksense.mobile://auth Click Save,refresh the page, and verify the new Redirect URI is recorded underiOS / macOSRedirectURIs Qlik supports only the current mobile app version in the app store. The end user migration to the new app is at the discretion of the customer; however, it is recommended all users upgrade immediately. It is possible for users to continue Intune governance control with old and new mobile app versions. Note that removing the old redirect URI (qliksense-intune://com.qlik.qliksense.mobile) for the mobile app versions before 1.31.1 will result in the old app no longer retrieving a policy from the Intune/Entra tenant. How do I set up the mobile client with Microsoft Azure and Intune? For instructions on how to set up the Qlik Sense Client-Managed Mobile client with Microsoft Azure and Intune, see Add an Azure app registration for Qlik Sense Client-Managed Mobile | help.qlik.com. These instructions will be updated on the initial release of Qlik Client Managed mobile version 1.31.1. What about the Android app? The Android version of the Client-Managed Mobile app will receive a similar update in the near future. Subscribe to the Qlik Support Updates blog to stay informed, as we’ll be coming back with guidance on preparing for Android Intune support with version 11+ (to be confirmed). Thank you for choosing Qlik,Qlik Support

Sonja_Bauernfeind · 2025-06-13

Qlik Cloud Analytics launchedenhanced self-servicescheduling capabilities on April 14th, 2025. Details about the new self-service scheduling functionality can be found in Scheduling data refreshes with tasks. These new capabilities allow users to create multiple tasks to schedule refreshes of apps, scripts, and data flows. This replaces aself-service scheduling system offering one schedule per analytics asset. In addition, theWhen data is refreshedconfiguration option has been removed. This option enabled users to automatically run reload schedules when dependent datasets generated by Qlik Talend Data Integration projects were updated. Existing reload schedules (now organized as tasks) configured with the When data is refreshed option continue to function as they normally do. However, creating new tasks with this option or configuring it for existing tasks is not currently possible. You can read more about the original implementation of the new self-service scheduling functionality in What's New in Qlik Cloud: Self-Service Scheduling – Task Chaining & Multi-Task Support. Thank you for choosing Qlik,Qlik Support

Troy_Raney · 2025-06-12

Don't miss our previous Q&A with Qlik! Hear from our panel of experts to help you get the most out of your Qlik experience. SEE RECORDING HERE

Sonja_Bauernfeind · 2025-06-12

Hello Qlik admins, The Qlik Sense Mobile SaaS mobile client (version 1.176.0 and later) now incorporates additional defense-in-depth security features that help ensure mobile devices meet various compliance standards. If the operating environment is found to deviate from these standards, access may be restricted and an alert issued. Please ensure that your organization’s mobile OS and network configurations are maintained in line with industry best security practices. If the client detection feature determines the app is being opened on a compromised device, a message will display indicating the identified condition and the mobile app will not open. Please note that no root or jailbreak detection method can guarantee 100% accuracy, as threat techniques continue to evolve. While false positives may occasionally occur, our detection mechanisms are implemented in accordance with industry-recognized security best practices. Thank you for choosing Qlik, Qlik Support

Troy_Raney · 2025-06-04

Watch our latest Q&A with Qlik! Pull up a chair and listen to our panel of experts as they help you get the most out of your Qlik experience. Our Qlik expertsoffer creative solutions to your analytics demands and answer your visualization questions. WATCH HERE

Troy_Raney · 2025-05-12

Hi everyone, Want to stay a step ahead of important Qlik support issues? Then sign up for our monthly webinar series where you can get first-hand insights from Qlik experts. The Techspert Talks session from May wasQlik Cloud Admin 101. But wait, what is it exactly? Techspert Talks is a free webinar held on a monthly basis, where you can hear directly from Qlik Techsperts on topics that are relevant to Customers and Partners today. In this session we will cover: Important Qlik Cloud settings Space and App management Users, Groups and Roles Watch the recording here!

Sonja_Bauernfeind · 2025-05-08

The following public URLs will have their IP addresses changed on the 19th of May 2025: talend-update.talend.com update.talend.com talendforge.org This change is being done in a consolidation effort and will only affect your environment if you have previously created firewall exceptions for the old set of IP addresses. Note that Qlik does not recommend the use of IP addresses in exceptions. Add domain names to your allowlists wherever possible. For a list of changes and to review what possible impact this may have, see Qlik Talend: Public IP address changes. Thank you for choosing Qlik,Qlik Support

Sonja_Bauernfeind · 2025-05-06

Qlik DataTransfer will be officially End-of-Life by the end of Q1 2026. It will be removed from the Product Downloads site later this year and will no longer be available for new installations or upgrades. Qlik will provide support until April 30, 2026. To ensure a smooth transition, we recommend you begin utilizing Qlik Data Gateway – Direct Access, the supported alternative. Note that the initial release of Qlik DataTransfer (November 2024, version 10.4.0) will not work after June 24th, 2025. If you still need to use Qlik DataTransfer beyond June, upgrade to the Service Release version 10.4.4. How do I get started with Qlik Data Gateway - Direct Access? We have compiled a list of resources to assist you in adopting Qlik Data Gateway - Direct Access: Setup Guide: Qlik Data Gateway – Direct Access Walkthrough Video: Qlik Data Gateway – Direct Access Troubleshooting Video: STT - Troubleshooting Qlik Data Gateway - Direct Access Additionally, for those needing feature parity with Qlik DataTransfer, we recommend pairing with the File Connector via Direct Access, REST Connector via Direct Access, and the generic ODBC Connector. Further Resources: Connector Factory Blog: Connector Factory January and February 2025 Releases SaaS in 60: File Connector via Direct Access Data Gateway - SaaS in 60 We will share an update later this year with the exact deprecation and end-of-support dates. For assistance, please contact Qlik Support. Questions on how to contact Qlik Support. Thank you for choosing Qlik,Qlik Support

Sonja_Bauernfeind · 2025-04-30

We plan to update the Custom Code block in Qlik Application Automation to upgrade related software versions. When will this change go into effect? The update is expected to begin rolling out on the 3rd of June 2025. We urge developers and automation users to review their Custom Code blocks for any possible compatibility issues before this date and toupdate them where necessary. What exactly is changed? The following software versions will be updated: PHP 8.2.26 upgraded to PHP 8.3.20 (Visit PHP docs) NodeJS 20 upgraded to NodeJS 22 (Visit NodeJS docs) Python 3.11 upgraded to Python 3.12 (Visith Python docs) If you have any questions, we're happy to assist. Reply to this blog post or take similar queries to theQlik Application Automation forum.   Thank you for choosing Qlik,Qlik Support

Troy_Raney · 2025-04-28

Troy_Raney · 2025-04-22

Don't miss our previous Q&A with Qlik! Pull up a chair and chat with our panel of experts to help you get the most out of your Qlik experience. WATCH RECORDING HERE

Sonja_Bauernfeind · 2025-04-11

Sonja_Bauernfeind · 2025-04-11

The Qlik Enterprise Manager connector for Qlik Application Automation is being effectively discontinued on April 28th of 2025. If you are looking for an alternative to the Qlik Enterprise Manager connector, Qlik offers generic connectors that can be used in conjunction with the Qlik Enterprise Manager API. For more information, see: Getting started with the generic connectivity in Qlik Application Automation Qlik Enterprise Manager API Guide If you have any questions, do not hesitate to contact us through the Qlik Customer Portal. Thank you for choosing Qlik,Qlik Support

Sonja_Bauernfeind · 2025-04-04

Multiple log-based replication issues may affect Qlik Replicate customers using SAP HANA DB 2.0 who are upgrading to the SAP HANA service packs SPS7 and SPS8. What problems have been identified? SAP HANA DB 2.0 SPS7 (Service Pack 7): RECOB-9379: SAP Hana Log-Based SPS7 (73 and 76) version date and timestamp columns replicating as NULL RECOB-9427: SAP HANA log-based task erroring when the log position was at the end of the transaction log RECOB-9379 and RECOB-9427 have been addressed by Qlik. An early build (Qlik Replicate 2024.11, SP03 Early Build) is available. Download the early build from: https://files.qlik.com/url/wucx4x2nbyytwseu (password: pk2pfzup) No other issues in Service Pack 7 are known. SAP HANA DB 2.0 SPS8 (Service Pack 8): RECOB-9652: There is still ongoing work in R&D related to DML operations failing to get data values in Hana Log Based SP08 (80 & 81). What action can be taken? Customers planning to upgrade to SPS7 or SPS8 should be aware of the risk, particularly with the changes to Hana logs affecting the Hana log parsing with respective to Qlik Replicate. We strongly advise postponing any upgrades to these versions until Qlik R&D has reviewed and certified these service packs. What about trigger-based replication? Qlik has not received any reports of customers using trigger-based replication experiencing the same issues. However, if an upgrade is planned, we recommend thoroughly testing in lower environments before scheduling any production upgrades. Thank you for choosing Qlik, Qlik Support

Troy_Raney · 2025-04-03

Hi everyone, Want to stay a step ahead of important Qlik support issues? Then sign up for our monthly webinar series where you can get first-hand insights from Qlik experts. The Techspert Talks session from April looked at Stitch Migration to Qlik Cloud. But wait, what is it exactly?Techspert Talks is a free webinar held on a monthly basis, where you can hear directly from Qlik Techsperts on topics that are relevant to Customers and Partners today. In this session we will cover: Understanding the schemas Demonstration of the migration process Best practices and tips for a smooth transition Click on this link to see the presentation

Sonja_Bauernfeind · 2025-03-31

Hello, Qlik Replicate admins, Beginning inQ3 2025, Snowflake will mandate Multifactor Authentication (MFA). For detailed information and a timetable, see FAQ: Snowflake Will Block Single-Factor Password Authentication by November 2025. How will this affect Qlik Replicate? Unless MFA has been set up, this change will impact connectivity to Qlik Replicate. How do I prepare for the change? To mitigate the impact,switch to Key Pair Authentication. Key Pair Authentication is available by default starting with Qlik Replicate 2024.05. For more information, see Setting general connection parameters. If an upgrade is currently not feasible, reviewHow to setup Key Pair Authentication in Snowflake and How to configure this enhanced security mechanism in Qlik Replicatefor a possible workaround to apply Key Pair Authentication. If you have any questions, we're happy to assist. Reply to this blog post or take similar queries to theQlik Replicate forum.   Thank you for choosing Qlik,Qlik Support

Sonja_Bauernfeind · 2025-03-26

Edit 31st of March 2025: AddedCVE number. Hello Qlik users, A security issue in a version of Qlik Alerting Windows has been identified. This issue was resolved in a later patch, which is already available. Details can be found in the Security Bulletin Critical Security fix for Qlik Alerting (CVE-2025-31509. The impacted Qlik Alerting Windows version isJuly 2023 SR1. No workarounds can be provided. Customers should upgrade toQlik Alerting July 2023 Service Release 2or higher. All Qlik software can be downloaded from our officialQlik Download page(customer login required). Follow best practices when upgrading Qlik Alerting. The information in this post and the Security Bulletin Critical Security fix for Qlik Alerting (CVE-2025-31509are disclosed in accordance with our published Security and Vulnerability Policy. The Security Notice label is used to notify customers about security patches and upgrades that require a customer’s action. Please subscribe to the ‘Security Notice’ label to be notified of future updates. Thank you for choosing Qlik,Qlik Global Support

Sonja_Bauernfeind · 2025-03-25

The Qlik Application Automation JIRA blocks List issues, List issues by project and List new and updated issues incrementally, have been updated to the latest API URL. The changes come into effect on the 1st of May 2025. What has changed? The following changes in the blocks: Input Parameter changes  List issues block: Current (Old) Version:Input parameter "Jql"is optional New Version:Input parameter"Jql"is a required parameter List issues by project: Current (Old) Version:Input parameter "Project" is optional New Version:Input parameter "Project" is a required parameter List new and updated issues incrementally: No changes Response changes Old Response:By default, all navigable fields are returned.If a list of specific fields should be returned, specify the names of the fields in the "Fields" input parameter.For an example of the raw response, see the attached .json (JIRA-old-response.json) file. New Response:By default, the resource returns IDs only.If a list of specific fields should be returned other than “id”, specify the names of the fields in the "Fields" input parameter.Example of the response: [{"id": "157638"},{"id": "156647"}]   Example of the response if a user has specified the names of the field (such as "Summary") in the "Fields"input parameter: [{"expand": "","fields": {"summary": "Main order flow broken"},"id": "10002","key": "ED-1","self": "https://your-domain.atlassian.net/rest/api/3/issue/10002"}] How do I prepare for the change? Update your automations to use the new updated blocks:  Select the old block Then click Upgrade to latest versionFollow the same steps for all remaining blocks, such as List issues by project and List new and updated issues incrementally. Since the response has been updated, the "Id" field will be returned by default if no fields are specified in the "Fields" input parameter.After upgrading any of the List issues, List issues by project, and List new and updated issues incrementally blocks, add the relevant fields to the input parameter in the block, which is referenced by other blocks. Additionally, modify the output references in other blocks if necessary. If this is not done, it will result in a null value for the input parameter, causing referenced blocks to fail with the error "Missing mandatory parameter" whenever the input parameter is required.Example error:{ "response": { "status": 400, "body": { "errors": [ { "code": "HTTP-400", "title": "Invalid Request.", "detail": "Missing mandatory parameter \"Summary\"." } ] } }, "external error": false } If you have any questions, we're happy to assist. Reply to this blog post or take similar queries to the Qlik Application Automation forum.   Thank you for choosing Qlik, Qlik Support

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