Users are not able to see Drop Shadow on text when opening in web view mode/AjaxArticle Number: 000053346 | Last Modified: 2019/01/17
Jira issue QV-14510 was entered to report the behavior.
R&D replied this is working as designed (Drop Shadow feature in a text object available in QV client - not webview) and there are no plans to incorporate the feature in Ajax.
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