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NPrinting Export: QlikView Charts skewed, compacted or stretched when exported as NPrinting Reports
Article Number: 000046991 | Last Modified: 2019/01/17Description
QlikView Charts found in the QVW are being completely skewed, compacted or stretched when exported to an NPrinting report. As a result, certain detail is being cut off or made unreadable
Cause
The NPrinting User Service Account profile has become corrupted.
Resolution
To resolve the issue:
- Delete the NPrinting user service account profile as shown in the image below
- delete the NPrinting user account profile from the NPrinting server (not the user account itself just the user account profile)
- log on again with the NPrinting user account to the NPrinting server or NP engine computer. This results in the NP service account profile being rebuilt.
- Open the QV desktop and license it again with the desktop license that you have or doing file>open in server to reclaim the manually assigned QV user CAL from a PRODUCTION QlikView server
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