Operations Monitor app fails with Error: Field 'ProxyPackageId' not found (3.2.3, 3.2.4 and June 2017)
Article Number: 000037296 | Last Modified: 2018/06/12
The Operator Monitor fails after an upgrade from an older Qlik Sense version to a newer one (3.2.3, 3.2.4 and June 2017).
The field ProxyPackageId does not exist in old engine log files. (for example Qlik Sense 3 IR). However, in newer Log files this field exists and is fetched in newer Operation Monitor versions.
After an upgrade from an older Qlik Sense Version to a newer one, the reload of the Operations Monitor can fail with the Error: Field 'ProxyPackageId' not found.
Operations Monitor is designed to load at most 6 months of history from the logs.
A work around is to remove old archived engine log files where this field "ProxyPackageId" exists to fix the issue.
This Behavior has been reported to R&D with the Bug ID Qlik-79582
By far the most straightforward "workaround" to this issue is to use the Operations Monitor as it is out of the box – meaning only load at most 6 months of history. This should obviate the need to change load script in the monitor apps to meet a narrow case (which really is not supported).