Article Number: 000037020 | Last Modified: 2018/06/12
Exporting stories to PPT and PDF in Sense 3.2.4 containing large amount of text and multiple fonts and colors, there is the possibility of losing coloring ,expected placement and font sizes.
Problem: Customer reported distortion in the exports to PDF and PPT for stories in 3.2.4 Sense.
Root Cause: Multiple issues have been reported exporting to PDF and PPT when entering a large amount of text, using various font sizes/colors
To reproduce, create a new story in 3.2.4 adding a text box and populate with 15 or so sentences and format using various fonts and coloring. When exported, some or all of the text will change to black using one font. Title heading may be off center and objects not properly placed. (See screenshots below Story Exports in 3.2.4)
Add the same story to Sense June 2017 environment. The export to PPT and PDF is reminiscent of the story. (See screenshots below Story Exports in June 2017.)
There a multiple Jira issues regarding Export:
QLIK-56220 / Exported story: Text color changes to black if text size has been changed QLIK-75104 / Export Storytelling gives unexpected results QLIK-45598 / Text not centred/aligned to the right after PPT export using IE11/Firefox
The above issues will not be incorporated in to a 3.2 release. The fixes will be included in the June 2017 release
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