Qlik Sense June 2019 On Demand Reporting Extension Throwing "Server Access Blocked by Server" Message

[Sonja_Bauernfeind]

The Qlik Sense June 2019 on demand reporting extension throws an "Server Access Blocked by Server" message.

Google Chrome Developer tools show an error 403 pointing at a different App ID than the one used in the App Connection. 

 

Environment:

Qlik NPrinting   June 2019
Qlik Sense Enterprise on Windows  June 2019 IR

Resolution:

Fix Version:

• Qlik Sense November 2019 or higher releases which contains the On-Demand objects version 2.17 or higher.
• Qlik Sense June 2019 Patch 6 contains a supported version of the QS NP on-demand components (June QS initial release and patches 1 through 5 do not have this fix).

Diagnosis if the issue persists: 

If the problem persists after the upgrade, it may be that the extension did not get upgraded correctly (version 2.13.0 includes the fix) follow these steps to solve the issue):

1. Check the version of the Qlik Sense On-Demand Custom Objects for NPrinting:
2. In order to check the version of the Qlik Sense On-Demand extension you have,
3. Go to the ServiceCluster Extensions folder, for example:
   
   \\dc1\share\qliksense\StaticContent\Extensions\qlik-on-demand-reporting
   
   
4. Open the .qext file in the above folder path
5. Verify the version (and close the file to ensure it is not locked with taking the next steps):
   

   ...
       "name": "On-demand reporting",
       "type": "visualization",
       "description": "Reporting on demand extension for Qlik Sense",
       "version": "2.8.0",
   ...​

   
   If you do not see "version 2.13.0" or higher in the .qext file, take the following steps:
   
   
   1. Open the Sense QMC and go to "Extensions"
   2. Select the "qlik-on-demand-reporting" extension and click on delete
   3. Restart the Qlik Sense repository service, it will recreate the extension from the dashboard bundle with the newest version

Next, check the following to ensure the connection is working:

This occurs after a Qlik Sense Upgrade as the Selections have been reset. To resolve this please follow the below steps:

1. Navigate to the Qlik Sense App that has the On-Demand Reporting Extension Buttons
2. Select the Sheet and Click "Edit"
3. Click on the Qlik NPrinting On-Demand Extension Button
4. Select the NPrinting Connection
5. Ensure the App and Connection are Selected

Internal Investigation ID(s):

QLIK-96733