This article will provide a brief overview of how to begin the process of upgrading or renewing a Qlik license. There are two different steps to take depending on if the customer works directly with Qlik or if they have a responsible partner.
For Current Customers or Customers Engaged Directly with a Qlik Sales Representative (Direct Customer):
As a current customer, who is already licensed with Qlik products, upgrades and renewals should be discussed with the appropriate Qlik sales representative. Each customer account is assigned an Account Manager, who is responsible for handling and assisting with these types of requests. Should there be any interest in renewals/upgrades:
- Contact the Account Manager responsible for handling your company's account directly.
OR
- Create a new case and the Customer Support team will assist in identifying and touching base with the appropriate Account Manager.
For Current Customers doing Business with a Qlik Responsible Partner:
Qlik has an extensive network of Partners that sell Qlik products. Should a company be engaged with Qlik through a partner channel and have interest in renewals/upgrades:
- Reach out directly to the partner regarding the request.
OR
- Create a new case and the Customer Support team will assist in identifying the partner who needs to be engaged.
