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Images generated by a task with hight quality are not the same as in preview

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Sonja_Bauernfeind
Digital Support
Digital Support

Images generated by a task with hight quality are not the same as in preview

Last Update:

Apr 20, 2021 10:41:48 AM

Updated By:

Sonja_Bauernfeind

Created date:

Apr 20, 2021 10:41:48 AM

Add an image in a report and specify the values for "Data Displayed high" and "Data Displayed Width". Add larger values, possibly greater than 1500 px. Preview the report.
Add the same report to a task and choose "High quality" or "Very high quality" for the report printing quality.

The image in the report generated by the task is different from the previewed report. The chart could be cropped or show a scroll bar.

 

Environment

 

Resolution

It is possible to work around this problem by dividing the Data Displayed high and Data Displayed Width image properties by 2 if you use High quality or by 4 if you choose Very high quality.

This issue is caused by the fact that setting High Quality causes height, width and dpi to be multiplied by a factor of 2, so if an image is captured with a data area of 1900x600@96dpi at normal quality (as in Preview), it is captured at 3800x1200@192dpi if the quality is set to High

Choosing Very High quality implies this factor to be multiplied by 4, so the image would be captured at 7600x2400@386dpi in the example above.

This can cause a problem if one of the values in Data Displayed high and Data Displayed Width becomes larger than 3000 px after being multiplied.

 

Internal Investigation ID(s) 

OP-8169

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Version history
Last update:
‎2021-04-20 10:41 AM
Updated by: