Confirming Windows update history can be an important part of root cause analysis when issues suddenly appear to deployment without any updates or changes to deployed software.
Below steps describe how to collect Windows Update history through Powershell, either from the local machine or from a remote server.
Collect from the local machine
- Open PowerShell terminal
- Change location to user's desktop
Set-Location "$env:HOMEDRIVE$env:HOMEPATH\Desktop"
- Save Windows Hotfix history to file
get-wmiobject -class win32_quickfixengineering > ".\WindowsHotFixHistory-$(get-date -Format yyyyMMddhhmmss).txt"
- Collect files from Desktop in Windows' File Explorer
- Attach files to open Qlik support case for further investigation
- Repeat steps 1-6 on all nodes in the deployment
Collect from a remote server
- Open PowerShell terminal
- Change location to user's desktop
Set-Location "$env:HOMEDRIVE$env:HOMEPATH\Desktop"
- Save Windows Hotfix history to file. Replace server.domain.local with the actual server hostname
get-wmiobject -class win32_quickfixengineering -computername server.domain.local > ".\WindowsHotFixHistory-$(get-date -Format yyyyMMddhhmmss).txt"
- Repeat steps 3 for all nodes in the deployment
- Collect files from Desktop in Windows' File Explorer
- Check/post on the Qlik Community searching for solutions, and if none found attach files to an open Qlik support case for further investigation
