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Qlik Sense Desktop crashes after authenticating against Qlik Sense Enterprise or Qlik Sense SaaS

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Sonja_Bauernfeind
Digital Support
Digital Support

Qlik Sense Desktop crashes after authenticating against Qlik Sense Enterprise or Qlik Sense SaaS

Last Update:

Jan 21, 2021 5:00:57 AM

Updated By:

Sonja_Bauernfeind

Created date:

Jul 22, 2020 5:52:50 AM

QlikSense desktop closes down when you try to authenticate.

Environment
QlikSense Desktop June 2020 IR to Patch 2

 

Resolution

 

Upgrade:

  • Download and install Qlik Sense Desktop June 2020 Patch 3 (or later if you intend to upgrade!)

Reinstall:

  • Uninstall QlikSense Desktop.
  • Make sure that there are no files left in the directory
  • C:\Users\User\AppData\Local\Programs\Qlik\Sense
  • Delete any files in the above directory
  • Then reinstall again.
Labels (1)
Comments
simonaubert
Partner - Specialist II
Partner - Specialist II

Hello,

I'm an idiot, I didn't even think to that and that saved my case.

Thanks.

Contributors
Version history
Last update:
‎2021-01-21 05:00 AM
Updated by: