Find Answers
Qlik Community
Collaborate with over 60,000 Qlik technologists and members around the world to get answers to your questions, and maximize success.
Join Us
Knowledge
Qlik Sense - Qlik Sense Mobile seems to ignore Load Balancing rules
Article Number: 000101151 | Last Modified: 2020/04/20Description
Environment:
Problem Scenario: Qlik Sense site with two or more sets of Proxy / Engine nodes, Load Balancing rules that split availability of applications between these servers. Assuming no application overlap between Engines. This Load Balancing works correctly when using a desktop or mobile browser.
User logging into Proxy 1 can see only apps Load Balanced on the Engines linked to this Proxy node. User can correctly open apps from this set, without failure.
User logging into Proxy 2 can see only apps Load Balanced on the Engines linked to this Proxy node. User can correctly open apps from this set, without failure.
When using Qlik Sense Mobile:
User logging into Proxy 1 can see all apps. User can only open correctly apps Load Balanced on Engines linked to this Proxy. All other apps will fail to open.
User logging into Proxy 2 can see all apps. User can only open correctly apps Load Balanced on Engines linked to this Proxy. All other apps will fail to open.
It may seem that Qlik Sense Mobile is ignoring the Load Balancing rules, at first glance.
Qlik Sense Mobile (iOS / Android) - up to April 2020 Initial Release
Problem Scenario: Qlik Sense site with two or more sets of Proxy / Engine nodes, Load Balancing rules that split availability of applications between these servers. Assuming no application overlap between Engines. This Load Balancing works correctly when using a desktop or mobile browser.
User logging into Proxy 1 can see only apps Load Balanced on the Engines linked to this Proxy node. User can correctly open apps from this set, without failure.
User logging into Proxy 2 can see only apps Load Balanced on the Engines linked to this Proxy node. User can correctly open apps from this set, without failure.
When using Qlik Sense Mobile:
User logging into Proxy 1 can see all apps. User can only open correctly apps Load Balanced on Engines linked to this Proxy. All other apps will fail to open.
User logging into Proxy 2 can see all apps. User can only open correctly apps Load Balanced on Engines linked to this Proxy. All other apps will fail to open.
It may seem that Qlik Sense Mobile is ignoring the Load Balancing rules, at first glance.
Resolution
An app update will be available soon in the respective App Store, which will resolve this issue.
Get Answers
Find Answers
Get Support
Have a Question?
Search Qlik's Support Knowledge database or request assisted support for highly complex issues.
Submit a case
Talk with a Representative
Critical Issues
Experiencing a serious issue, please contact us by phone. For Data Integration related issues please refer to your onboarding documentation for current phone number.
Call Us