Reload fails in QlikView Distribution Service (QDS), succeeds in Desktop client."Could not touch target file"
Article Number: 000087746 | Last Modified: 2019/11/05
A reload fails in the QDS. Executing the reload on the Desktop Client, with the same source document and user account, results in a success.
The QDS logs show a "Could not touch target file" error.
Auditing the file with ProcMon, we see errors like
14:50:47.4774637 QVDistributionService.exe 8768 QueryRemoteProtocolInformation filename INVALID PARAMETER 14:50:47.4774637 QVDistributionService.exe 8768 QueryRemoteProtocolInformation filename INVALID PARAMETER 14:50:47.4774831 QVDistributionService.exe 8768 QueryNameInformationFile filename BUFFER OVERFLOW Name: truncatedfilename
"Could not touch target file" when using the QDS usually has a cause in restricted group policies, breaking access to the files.
The changes might, for instance, interfere with ACLs for APPLICATION PACKAGE AUTHORITY subsets.
Setup the standard Microsoft policies for a server environment to be able to run the tasks, then implement the changes one by one until the one that breaks file access.