What to do if a specific latitude and longitude is not visible in Qlik Map object "Mapdata not yet available"
Article Number: 000079085 | Last Modified: 2019/07/16
In Qlik Sense there is the possibility a particular Latitude and Longitude value that is selected for the Map object does not appear and the message "Map data not yet available". Other selections display map visual expected.
This may be working as expected. There could be a limitation from the satellite map tile provider. How far the tiles go varies depending on where you are. They usually go deeper in bigger countries (at least western countries) and / or more populated areas.
Set a zoom limit on the map so that it will not zoom in more than what the satellite tiles support (at worst):
Go to map settings -> Presentation, enable "Debug info". Zoom out until the satellite tiles appear.
Take note of the value of "Level" in the top left corner then disable "Debug info" again.
Enable "Limit zoom levels" - move the right ball until it has the same value as you got in the step above.
The map will not zoom in more than that, and should not see the gray tiles any more (unless there is another point where the detail is worse.)
Collaborate with over 60,000 Qlik technologists and members around the world to get answers to your questions, and maximize success.