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Qlik Sense Repository service does not start after an upgrade: Could not load file or assembly Qlik.Sense.Logging

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Ranganath_DR
Support
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Qlik Sense Repository service does not start after an upgrade: Could not load file or assembly Qlik.Sense.Logging

Last Update:

Jan 9, 2024 5:07:38 AM

Updated By:

Sonja_Bauernfeind

Created date:

Jan 9, 2024 5:07:38 AM

After a Qlik Sense upgrade, the Qlik Sense Repository service fails to start. The following error is logged in the Windows Application Event log:

Description: The application requested process termination through System.Environment.FailFast(string message).
Message: Unhandled exception: Could not load file or assembly 'Qlik.Sense.Logging, Version=37.3.0.0, Culture=neutral, PublicKeyToken=1a848309662c81e5' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
System.IO.FileLoadException: Could not load file or assembly 'Qlik.Sense.Logging, Version=37.3.0.0, Culture=neutral, PublicKeyToken=1a848309662c81e5' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Qlik.Sense.Logging, Version=37.3.0.0, Culture=neutral, PublicKeyToken=1a848309662c81e5'
at Repository.QRSService.Start(Action`1 terminate)
at

Resolution

The initial recommendation is to repair the installation. See How to repair an installation.

If the repair does not resolve the problem:

  1. Copy the Qlik.Sense.Logging.dll from another environment of the identical Qlik Sense version, including patch version. The file can be located in: [Installation Qlik Sense folder]\Qlik\Sense\Repository\
  2. Place the copied file in the same folder on the failing server
  3. Restart the Qlik Sense Repository service.

Cause

The Qlik.Sense.Logging.dll present in [Installation Qlik Sense folder]\Repository\ was missing required inforamtion. 

 

Environment

Qlik Sense Enterprise on Windows 

Labels (1)
Comments
giociva
Partner - Creator
Partner - Creator

I experienced this issue also in a patching scenario for Aug 2023 Patch  and not only during a release upgrade. Confirm that installation repair resolved. 

Thank you.

Version history
Last update:
‎2024-01-09 05:07 AM
Updated by: