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Join UsTo fix the issue, below two links need to be added into server and desktop settings.ini files.
[Settings 7]
NavigationAreaSizedOnlyByLabels=1
GraphicsBackEnd=1
Then delete web browser cache, download and reinstall IE Plugin November 2018 Patch 1 from Access Point.
About the settings.ini files,
For Server:
C:\ProgramData\QlikTech\QlikViewServer\settings.ini
For Desktop:
C:\Users\YourUser\AppData\Roaming\QlikTech\QlikView\settings.ini
Collaborate with over 60,000 Qlik technologists and members around the world to get answers to your questions, and maximize success.
Join UsSearch Qlik's Support Knowledge database or request assisted support for highly complex issues.
Submit a caseExperiencing a serious issue, please contact us by phone. For Data Integration related issues please refer to your onboarding documentation for current phone number.
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