Qlik Sense Desktop hub/app view not in full screen

[Sonja_Bauernfeind]

While using Qlik Sense Desktop on windows 10 with high DPI machine specifically screen resolution set to 150%, Sense app won't fit to the full screen resolution. 
 

Cause

Compatibility issue with Qlik Sense and the resolution of the monitor(s).

Resolution

1. Change the scaling to either 100% or 125%.
2. Change the Qlik Sense app compatibility mode to win 8.
   1. Right click on Qlik sense Desktop icon
   2. Go to Properties
   3. Go to compatibility tab 
   4. In compatibility mode section check the "Run this program in compatibility mode for:" select option "Windows 8". 
   5. Click OK
3. Override the DPI scaling behavior
   1. Ensure Windows is set to use 150% scaling (or the preferred scaling level).
   2. Right Click on Qlik Sense Desktop app Icon
   3. Choose Properties.
   4. Select the Compatibility tab.
   5. Click the button Change high DPI settings.
   6. In the Qlik Sense Properties window, go the "High DPI scaling override" section.
   7. Check the box for "Override high DPI scaling behavior."
   8. Choose the option "Scaling performed by: System".??
   9. This should ensure the application will use the correct system scaling that has been applied in the windows 10 display settings. 

 
Note: If Qlik Sense Desktop is already running, please close it before following the DPI scaling steps. 

[diagonjope]

For some reason unknown to me, this is happening in Qlik Sense Desktop February 2024 Patch 3 - didn't happen to me before, and I just upgraded from February 2024 IR to Patch 3.  Fortunately, following the "Override the DPI scaling behavior" instructions solved the problem.

Thanks!

++José