How to get information why a user session got closed

The reason why a user session got closed is visible in the logfile SERVERNAME_Audit_proxy.txt in path C:\ProgramData\Qlik\Sense\Log\Proxy\Trace.

Basically there are 2 reasons why a session could be closed:

1. User logged out

When a user actively logged out from the system the following string is visible in the logfile: "has logged out"

Example

20190416T162209.965+0200       INFO      QlikServer1         Audit.Proxy.System.Reflection.RuntimeConstructorInfo 5                90770f69-9d28-421e-82fa-9658245a7465              DOMAIN\QvService        User      DOMAIN\user has logged out         296bf969-d8db-47f5-be53-b2c93bf70d94


2. Session timed out

When the session was closed by the system due to a session timeout the following string is visible in the logfile: "has been deleted due to inactivity"

Example

20190416T160754.387+0200       INFO      QlikServer1         Audit.Proxy.Proxy.SessionEstablishment.Session.MetaSession                8              24b363f6-8e2f-4430-bf8a-b57a300ddacf                DOMAIN\QvService        Session 61f37493-f134-4aca-bc76-2f7c633c3028 has been deleted due to inactivity    61f37493-f134-4aca-bc76-2f7c633c3028                                 DOMAIN              user


Note:
If the user closes the browser window without logging off, the session will be closed as soon as the session timeout (default 30 min) is reached.