Knowledge

Error Message In IE Is Different From Other Web Browsers When User Has No Access To Qlik

Article Number: 000066344 | Last Modified: 2019/03/05

Description

When the user has no access to Qlik, IE browser gives different message than others.

Chrome - Your account is inactive. Contact your administrator to activate it.

Firefox - Your account is inactive. Contact your administrator to activate it.

Internet Explorer 11 - HTTP403 error

Resolution

Turn off the friendly HTTP error message in Internet Explorer.

Choose Tools > Internet Options.
Click the Advanced tab.
Under Browsing, deselect Show Friendly HTTP Error Messages. Save the changes.
Reload the browser and check the error message that you receive when loading the Scene7 Image Serving URL.

It is always better to clear web browser cache, close all windows then open a new one to test it.

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