How to remove last document state of a QlikView document on the AccessPoint

[Sonja_Bauernfeind]

The QlikView server creates a last document state or session recovery bookmark ($LASTKNOWNSTATE) when a QlikView document is closed from the Full Browser Client. This allows work to be resumed, even after the session has been terminated. Sometimes, this session or state needs to be cleared.

Symptoms:

A QlikView document does not open and is stuck in:

Close
Loading....

or

A QlikView document does not open and is stuck in a loading loop indicated with a spinning loading icon.

Resolution:

The last known document state may be attempting to call an invalid state or object created by the user the last time the document was closed.

To clear this, the end-user needs to click the Remove Last Document State button visible in the View Details menu accessible from a link below the document listed on the AccessPoint.
 

Note that clearing the last document state does not mean the session is reset. If the user is still within an active session and they close and re-open the document, the previous session is resumed. This is not the last document state.

The last document state is a bookmark applied at the end of a session.

For a more detailed description, see Session Recovery in QlikView: How to enable it and how it works.

[korsikov]

How to automatic remove last document state of a QlikView document after few days user inactivity or by other conditions?

[Sonja_Bauernfeind]

Hello @korsikov 

You can set up to delete temporary server bookmarks (which $LASTKNOWNSTATE falls under). This is set to a default of 7 days, from what I understand, so the bookmarks should already be cleared. You can further reduce the interval. See How to configure QlikView Server to continuously delete temporary bookmarks.

All the best,
Sonja 

[korsikov]

Hello Sonja

You are the best. Thank you a lot.

[Sonja_Bauernfeind]

Anytime!