The virtual proxy/virtual proxy configuration was changed and is unknown to the current administrator.
It is expected that one has determined port 443 is available, antivirus is disabled/folders excluded, and other measures to solve the problem have been exhausted.
- Use this article "
How to backup PostgreSQL database in Qlik Sense " and take a backup of the database (QSR).
- Open the database using PGAdmin4, use this article ->
Installing and Configuring PGAdmin 4 to access the PostgreSQL database used by Qlik Sense!!! NOTE: MAKE NO CHANGES IN THE DATABASE !!!
- Navigate to table "ProxyServiceSettings"
Right Click on ProxyServiceSettings -> View Data -> View All rows
The default listen port is 443, if this is different than 443, maybe 1443 then the URL will need the port specified as https://yourServerURL:1443/qmc
Next
- Navigate to the table "VirtualProxyConfigs"
Right Click on VirtualProxyConfigs -> View Data -> View All rows
The 'Description' column has a field containing "Central Proxy (Default)"
The row containing the "Central Proxy (Default)" has a 'Prefix' column next to it which is empty by default.
> If the Prefix field is populated then this prefix name will need to be in the URL to access the QMC.
- For Example https://yourServerURL/prefixName/qmc
Again, do not make the changes to any of the mentioned fields in the database.