New Engine Certificate Installation Process and Resolving NP Engine Offline
Article Number: 000059277 | Last Modified: 2019/05/16
This article contains a video showing the steps to installing the NPrinting Server>Admin>Engine manager and the new NPrinting Engine certificate steps during the Engine Install process.
When installing the NP Engine software, ensure to carefully document the certificate password used as it will be needed again when configuring the updated Engine in the NP web console/Engine Manager interface
You will also need to insert the Engine certificate password for the Engine in Admin>Engine Manager and click Save.
Once the steps in the video below are completed, the NP Engine Status will return to 'Online'
! If the steps in this video and the above points are not followed, the NPrinting Engine will likely remain in an 'Offline' status after an upgrade from NPrinting versions prior to November 2018 release