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There could be certain situations when creating a connection with a QlikView application in NPrinting, the connection verification would fail the compatibility check.
The system will display a verification error message as below: "QlikView Server version is compatible with installed QlikView Desktop" as screenshot below:
To resolve this do the following:
Completely uninstall QV desktop on NP server then re-install fresh version that exactly matches the QlikView server version, then fully restart the NP server
( Once you uninstall make sure that there are no installation folders left over and manually remove them before installing the correct version )
Create a new connection in NPrinting after the new installation
- Uninstall QlikView desktop client
- Remove Qliktech folder registry;
HKEY_CURRENT_USER > Software > QlikTech
- Remove QlikTech folder from Application Data;
Windows Server 2003 : C:\Documents and Settings\<user>\Application Data\QlikTech
Windows Server 2008 : C:\Users\<user>\AppData\Roaming\QlikTech
- Reboot machine
- Install QlikView Desktop
For the Cluster connection, under the cluster tab, make sure that the "Address" is entered as HTTP and not HTTPS in the address URL.
If there is no certificate setup, the address should be http and it could cause this same error ( know issue in the product )
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