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This issue happens when using "Open URL" in the QlikView Desktop client to connect to the Access Point. The issue does not happen in the plugin or if using QlikView Desktop to connect directly to the document with "Open in Server"
If the user leaves his/her desk or leaves the program in the background, after coming back to it after a while, the session has timed out. When trying to reopen the document from the Access Point, the desktop client keeps reloading the document. The client's window keeps blinking and no action is possible.
This results in:
QlikView Desktop, any
We recommend using a browser and AJAX to connect to the document, instead than the Desktop client.
If using the Desktop client is necessary, we recommend using "Open in Server" instead than "Open URL" and launching the Access Point.
If that is not possible, a workaround is to extend the Session Cookie time-out:
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