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NPrinting 16 reports are sent as hidden files.
Article Number: 000057984 | Last Modified: 2018/11/21Description
NPrinting 16 reports are sent as hidden files. You have to go to View>Unhide to enable data visualization.
Environment
Environment
- NPrinting 16 any versions
Cause
The cause is not clear. NPrinting designer cannot hide reports during the creation. The Hide option must be applied to the Office template file.
Resolution
Here are some options to resolve the problem. The first option usually works.
1. Open the template as an Office file and hide it. Save and close the template. re-open the Office template and un-hide it. save an close again. Check if this resolves the problem.
2. Copy the Office template on another Office file and use the copy in the report.
3. Be sure that there are not macros in the template.
4. Another option is to re-create the report from scratch.
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