Users working in the Qlik Sense HUB are prompted for credentials multiple times
Article Number: 000057534 | Last Modified: 2018/10/10
This issue is seen in Qlik Sense Enterprise version April 2018.
After implementing SSO users using the Qlik Sense Hub are receiving a pop-up asking for credentials each time when opening an app. This was not happening before.
While they are able to get to the app the multiple pop-ups asking for username and password are annoying.
Qlik Sense Enterprise April 2018
The issue has been seen in the April 2018 release after implementing a complex SSO IdP.
Prefixed virtual proxies are making calls to prefix-less default virtual proxy and results in multiple credential requests.
It has NOT been reported in other releases.
In the default Central virtual proxy in the QMC, add a prefix.
NOTE: Be careful doing this, it will change how the system is accessed, for example; adding the prefix of 'win' will change the access from/to:
The data connections for the Monitor Apps, as seen below, will also have to be updated to include the prefix else the monitor tasks will fail.