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Knowledge
Monitoring Apps might not reflect the new token model
Article Number: 000056696 | Last Modified: 2018/11/22Description
The new licensing model (Professional and Analyzer tokens) might not be reflected in the Monitoring apps.
Resolution
Please check / adjust the following:
1) Go to Programm Data\Qlik\Sense\Log and delete governanceLicenseLog_7.8.0_file.qvd
2) Open License Monitor Script and go to Section 'loadFiles'
3) Change this:
IF(left(message,20)='Login access granted','Login Access', // User access User count: count({<[Access Type]={'User Access'}>} distinct UserId)
IF(left(message,19)='User access granted','User Access'
)) AS [Access Type], // User access session count: count({<[Access Type]={'User Access'}>} [Access Type])
to this:
IF(left(Message,20)='Login access granted','Login Access', // User access User count: count({<[Access Type]={'User Access'}>} distinct UserId)
IF(
left(Message,19)='User access granted' OR
left(Message,23)='Analyzer access granted' or
left(Message,27)='Professional access granted','User Access'
)) as [Access Type], // User access session count: count({<[Access Type]={'User Access'}>} [Access Type])
4) Repeat step 3) for 'load_database_logs' section in the script.
1) Go to Programm Data\Qlik\Sense\Log and delete governanceLicenseLog_7.8.0_file.qvd
2) Open License Monitor Script and go to Section 'loadFiles'
3) Change this:
IF(left(message,20)='Login access granted','Login Access', // User access User count: count({<[Access Type]={'User Access'}>} distinct UserId)
IF(left(message,19)='User access granted','User Access'
)) AS [Access Type], // User access session count: count({<[Access Type]={'User Access'}>} [Access Type])
to this:
IF(left(Message,20)='Login access granted','Login Access', // User access User count: count({<[Access Type]={'User Access'}>} distinct UserId)
IF(
left(Message,19)='User access granted' OR
left(Message,23)='Analyzer access granted' or
left(Message,27)='Professional access granted','User Access'
)) as [Access Type], // User access session count: count({<[Access Type]={'User Access'}>} [Access Type])
4) Repeat step 3) for 'load_database_logs' section in the script.
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