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Qlik Sense - Node is offline - Failed to retrieve service status from 'http://Servername:4444/status/' (Unable to connect to the remote server)
Article Number: 000055934 | Last Modified: 2019/03/29Description
In your Qlik Sense Management Console, you see your rim node offline.
Looking at the logs (By default C:\Programdata\Qlik\Sense\Log\Repository\Trace\System.txt) you find the following error:
Failed to retrieve service status from 'http://ServerName:4444/status/' (Unable to connect to the remote server)
Environment:
Qlik Sense any version
Looking at the logs (By default C:\Programdata\Qlik\Sense\Log\Repository\Trace\System.txt) you find the following error:
Failed to retrieve service status from 'http://ServerName:4444/status/' (Unable to connect to the remote server)
Environment:
Qlik Sense any version
Cause
To get the service status from its rim node, the central node needs to make request to the port 4444
In such case either
In such case either
- The rim node is not listening on the port 4444.You can use netstat -aon on the rim server to determine that. In that case restarting the services on the rim node might help.
- The communication between the central node and the rim node are blocked through the port 4444. You can use this article to determine that How To Check Open Ports Using PowerShell
Resolution
As a workaround try to restart the central node and affected rim node.
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