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NPrinting is flooding Qlik Sense logs: error: Proxy Authenticate request
Article Number: 000055931 | Last Modified: 2020/10/22Description
Nprinting is flooding Qlik Sense logs with the following error: Proxy Authenticate request (ReceiveRequestAsync) failed.
44 11.34.2.0 20180407T133554.713+0200 ERROR QlikServer2 7f7f9338-842c-41c3-854d-d4f83c657fae Command=Authenticate request;Result=-2147467259;ResultText=Error: The specified network name is no longer available 0 0 0 INTERNAL sa_proxy 0 Not available Proxy Not available Not available Authenticate request -2147467259 Authenticate request (ReceiveRequestAsync) failed to https://qlikserver2.domain.local:4244/form/?targetId=e94c5a76-7239-4c46-8e0e-fedf76ad1e59 7f7f9338-842c-41c3-854d-d4f83c657fae
The issue usually gets temporarily solves with a restart of Nprinting services but comes back after a while.
Environments:
- NPrinting Server 17.x or 18.x
Cause
This is caused by the sessions opened by NPrinting getting out of synchronization with the one kept in Qlik Sense.
Due to this, NPrinting is still trying to use some sessions that have already expired in Qlik Sense and Qlik Sense logs the error.
Due to this, NPrinting is still trying to use some sessions that have already expired in Qlik Sense and Qlik Sense logs the error.
Resolution
The problem is fixed in NPrinting 19 September and in higher releases. An upgrade is the solution.
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