Eorror message "You cannot open an app both with and without data." appears.
Article Number: 000055787 | Last Modified: 2018/11/21
When the user opening an app, there is an eorror message "You cannot open an app both with and without data." appears. even when the user logs out and closes the browser and retry.
Qlik Sense all versions
There is another user session opening the app in different state, i.e. if you are open the app normally and seeing the error, there is another session with your user ID towards the same app but opened the app without data. Or if you are trying to open the app without data and get the error, then there is another session with your user ID towards the same app but opened with data.
Restart the proxy service may help since it will forcefully terminate all the active user sessions.