The QlikView AccessPoint reports an error to end users:
Session Lost
The error is intermittent.
Reviewing the QlikView Server Event logs shows the following error:
PGO: QLoad failed. Failed to load latest data from file: \\"path"\TicketData.pgo
Resolution
The TicketData.pgo file is likely unreadable or corrupted. To resolve the issue, we will rename/delete the file. No data is lost.
- Stop the QlikView Server service(s)
- In a Windows file browser, locate the TicketData.pgo file (see How to backup PGO files for file locations
- Rename the TicketData.pgo file
- Restart the QlikView Server service(s)