NPrinting 17 Engine does not install Qlik NPrinting PDF printer
Article Number: 000054235 | Last Modified: 2018/09/08
NPrinting 17 Engine isn't able to resolve requests for tasks which have reportss based on Qlikview Entity and output format in PDF.
The following error snippet is observed in Nprinting engine logs:
resolution aborted with exception System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.↵↓ at Tracker.PDFXChange.IPXCControlEx.get_Printer(String pServerName, String pPrinterName, String pRegKey, String pDevCode)↵↓ at Qlik.Reporting.Printers.QlikPdfPrinter.Win64PrinterFactory.get_Item(String pServerName, String pPrinterName, String pRegKey, String pDevCode
Existence of third party printer and possibly made as default already.
Go to Control Panel > Devices and Printers
Check if there are any other third party printers installed (leave the default ones which typically on a server OS are "Microsoft XPS document writer" and "Microsoft Print to PDF")
Uninstall any such third part printers (assuming you are able to reinstall them later)