Qlik Management Console and the Hub are not accessible and the Qlik Sense Proxy service has disappeared.
Qlik Sense Server (All versions)
This happens because there is an Antivirus installed on the server and it erased the "proxy.exe" file within :
As a result in the Services console "Qlik Sense Proxy Service" will not even appear and it will not be possible to access the Hub or the QMC.
In order to solve this issue please follow these instructions:
- Disable the antivirus or exclude all the Qlik Sense Folders from the antivirus (A reboot might be required) -> Please check this page
for all the necessary information:
- Restore a back-up from "proxy.exe" and put it back within :
- To recreate the service open a command prompt (cmd) with administrative right and run this command :
sc.exe create QlikSenseProxyService binPath="C:\Program Files\Qlik\Sense\Proxy\Proxy.exe" Displayname= "Qlik Sense Proxy Service"
- Go to the Services management console (service.msc) and browse to "Qlik Sense Proxy Service", select the desired start-up mode and in the log on tab input the username and the password of the account used to run the other Qlik Sense services.