On Demand Report Errors Out When Accessing a QV Cluster - Logged BookMark errors

The following Qlik NPrinting behavior and log errors are found with Qlik NPrinting Cluster connections to QlikView cluster server

• ON demand reports are not working and eventually generate an error message. The first attempt to generate an On Demand report is successful but subsequent attempts fail in a clustered QV environment.

• Qlik.NPrinting.Engine    18.x.x.x    Qlik.NPrinting.Engine.Consumer.ContentRequestExecutor    20180518T101918.941-07:00    WARN    TESTSERVER1        0    0    a0461e2b-1ead-4843-87d0-a451ddec5afa    0    a7565877-0a49-4b3b-848f-1ddfefdeae31    0    832be4e8-bbce-43d3-b373-2b48758192bd    0    Exception while processing request 832be4e8-bbce-43d3-b373-2b48758192bd : Bookmark with id Server\BM0X-XX could not be found

• In a QlikView clustered server environment, bookmarks are not shared/visible between clustered QlikView servers so when a second NP report is generated, the effect of clustering lands the request on a different QV server than the original QV server.
• The second QV cluster node/server does not have the bookmark needed which resided on the original QV server and results in subsequent failed NPrinting On Demand reports.

Current workaround:

• As a workaround until the issue can be permanently resolved, we suggest continuing to use NPrinting QVP server connections to a single QlikView node in the cluster rather than using QlikView cluster connections.