Create RIM node results in Node is OfflineArticle Number: 000052651 | Last Modified: 2019/10/16
User installs a new rime node, the result of added the node and "Creating new" rim, results in a Status of "Node Offline".
To verify the status of the node, review the rim node log files.
Open the log file locally on disk for the rim node: C:\ProgramData\Qlik\Sense\Log\Repository\Trace\<*_System_Repository.txt>
If this system repository trace file has stopped where the row reads "... Configuration service initialized with 2 available methods ..." this may indicate that the hostname to the database was incorrectly entered.
- The Nodes must all be in the same subnet.
- Delete the current rim from the Qlik Sense Management Console.
- Uninstall the rim node on the host machine
- Re-install the rim node, validating the database host name where the Qlik Sense PostgreSQL database is available
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