Find Answers
Qlik Community
Collaborate with over 60,000 Qlik technologists and members around the world to get answers to your questions, and maximize success.
Join Us
Contact
Find Answers
Join Qlik Community
Collaborate with over 60,000 Qlik technologists and members around the world to get answers to your questions, and maximize success.
Join Us
Get Support
Have a Question?
Search Qlik's Support knowledge database or request assisted support for your highly complex issues.
Submit a Case
Talk with a Representative
Critical Issues
Experiencing a serious product issue? Please Contact us by phone. Click here to view phone numbers and hours by region.
Contact UsWelcome Guest
Installed Qlik Products
My Environments
Log your environments to ensure faster and more targeted troubleshooting.
View Available Licenses
My Licenses
Understand your licenses to help you maximize your experience.
Knowledge
Cannot add extension in QMC
Article Number: 000051953 | Last Modified: 2018/11/07Description
Adding an extension in QMC fails with error "can't add extension". The extension is valid and can be successfully imported in other environments.
Environment details:
Qlik Sense Enterprise Shared persistence
Environment details:
Qlik Sense Enterprise Shared persistence
Cause
The shared location configured during Qlik Sense installation may have been deleted or the Qlik Sense service user may have lost access to it.
Resolution
Verify that the shared location configured during Qlik Sense Installation exists and the Qlik Sense service user has access to it. The configured shared locations can be seen in the 'ServiceCluster' section in QMC. In QMC, navigate to Configure System->Service Cluster.
Get Answers
Find Answers
Get Support
Have a Question?
Search Qlik's Support Knowledge database or request assisted support for highly complex issues.
Submit a case
Talk with a Representative
Critical Issues
Experiencing a serious issue, please contact us by phone. View phone numbers and hours by region.