Skip to main content
Announcements
Have questions about Qlik Connect? Join us live on April 10th, at 11 AM ET: SIGN UP NOW

Qlik Sense Desktop: The engine could not be unlocked. Please try again later.

No ratings
cancel
Showing results for 
Search instead for 
Did you mean: 
Sonja_Bauernfeind
Digital Support
Digital Support

Qlik Sense Desktop: The engine could not be unlocked. Please try again later.

Last Update:

Aug 24, 2020 8:41:21 AM

Updated By:

Sonja_Bauernfeind

Created date:

May 15, 2018 3:32:57 AM

Launching the Qlik Sense Desktop fails with error "The Engine could not be unlocked. Please try again later."
The Sense Engine crashes and the Windows Event Viewer may show numerous failures related to engine.exe.
 

User-added image


Environment:

Qlik Sense Desktop February 2018 and up
Windows 10
 

 

Resolution:

 

Repair the installation

From the Windows Installed Programs menu, select the Qlik Sense Desktop and choose Repair

 

Is OneDrive enabled?

To exclude this, please try to do a custom installation of the software and change install path from C:\Users\(Username)\OneDrive\Documents\Qlik to C:\Users\(Username)\Documents\Qlik
Another option would be to exclude the Qlik Folder from OneDrive synchronization.

Reinstall in case of a corrupt installation

A repair or reinstall may be necessary to resolve problems with corrupted components. 


For further assistance in troubleshooting issues with the Qlik Sense Desktop and much more, join Qlik community; Connect and learn from over 60.000 active users, find answers, and discover best practices and tips and tricks. 
 

Labels (1)
Comments
HannanTariq
Partner - Contributor
Partner - Contributor

This solution does not work for me. I have downloaded and installed again in different directory but does not work. I have One Drive on my machine. Isthere anyother solution?

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @HannanTariq 

I would recommend posting this to our active forums to make use of our active community and engineers: Qlik Sense Deployment and Management 

Contributors
Version history
Last update:
‎2020-08-24 08:41 AM
Updated by: