NPrinting - After upgrading QlikView Desktop, report with multiple connections hangs
Article Number: 000049265 | Last Modified: 2018/11/21
Using NPrinting 16.7, after upgrading QlikView Desktop from 11.20 to 12.20, any NPrinting report using multiple connection are failing.
The method used for licensing QlikView Desktop is leased license.
You can first enable Interactive Session Detection as explained in this article How to enable the Interactive Service Detection to troubleshoot NPrinting Server issues
You might see that QlikView Desktop is complaining about the license in the background even though you made sure to lease a license for the user running the NPrinting Server service.
It appears that there might be an incompatibility between the settings.ini for QlikView Desktop 11.20 and 12.20
The solution is to
- Stop any instance of QlikView Desktop running
- Go in C:\Users\User-running-NPServer\AppData\QlikTech\QlikView and rename/remove the file settings.ini
- Open QlikView Desktop and re-lease the license
- Run the report again