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Qlik Sense Installation Error during Setup Requirements: "The port 80 required to run the Qlik Sense services is in use by another process"
Article Number: 000048515 | Last Modified: 2019/01/17Description
When installing Qlik Sense Enterprise, the installer will show that port 80 and/or 443 is being held by some service.
(Please see Qlik Sense Hub or QMC showing "Not Found HTTP Error 404. The requested resource is not found." if port 80 is blocked after installation of Qlik Sense)
Environments:
- Qlik Sense Enterprise All
Cause
This issue is caused by some other program on the machine listening on port 80. Common examples include:
- IIS Webserver
- Apache Webserver
- Windows Remote Management <WS-Management>
- Print Spooler
- Device Setup Manager
- Etc.
Resolution
1. Run the following Powershell script to get the processes listening on port 80 (or 443):
3. If this doesn't work, try running the following in cmd.exe:
netstat -ano | findstr ":443, :80"
Output similar to below will be generated:
TCP 0.0.0.0:80 0.0.0.0:0 LISTENING 4776 TCP [::]:80 [::]:0 LISTENING 4776
(Optionally) Check for held ports by going to Task Manager > Performance > Open Resources Monitor > Network > Listening Port.
2. Open Services.msc and try to stop processes and/or services matching the Process ID returned (in the example above, Process ID 4776). 3. If this doesn't work, try running the following in cmd.exe:
net stop http /y
The installer should now run.
Now run the following in cmd.exe to recover http on the server after the install.
Now run the following in cmd.exe to recover http on the server after the install.
net start http
Note: Qlik does NOT support the configuration or implementation of non-Qlik or Operating System related software.
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