NPrinting 16 Server service is found stopped with crash recorded in Event Viewer, and NP Designer hangs when editing the last project run by NPrinting Server. It is noticed that the .nsq file in reference has grown many times the original size since it was created.
In Event Viewer Application logs, the following event is registered:
Event 1000, Application Error
Faulting application name: NPrintingSvc.exe, version: 16.7.0.0, time stamp: 0x5a097523
Faulting module name: clr.dll, version: 4.0.30319.34014, time stamp: 0x52e0b784
Exception code: 0xc0000005
Fault offset: 0x0041c732
Faulting process id: 0x64
Faulting application start time: 0x01d3a671389d71f6
Faulting application path: C:\Program Files (x86)\NPrinting\Server\NPrintingSvc.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 1e35f5af-1270-11e8-80ee-0050569c63be
Faulting package full name:
Faulting package-relative application ID: Environment:
Too many recipients and filters imported to .nsq using Import Task; Issue may occur even if import task has the option to "Remove old recipients". Filters are not automatically removed as they are not bound to the recipients. In addition, due to the number of recipients dynamically removing old and adding new recipients causes NPrinting Designer to hang or NPrinting Service to stop/crash.
Remove the imported recipients and filters imported during the project's Import Task and/or split the recipients/filters being imported in two or more NPrinting projects files (.nsq). The maximum number of recipients/filters depends on the environment and determining a baseline in the specific environment by trial and error would is recommended.