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1) If your license has expired, you will have to renew it in order to use the latest version. You can only use product versions released at the time you had a valid license (include the service release)
2) If your license timelimit period is still valid, but your support agreement has ended, you will be able to install the 2 next product updates released after that date.
Example of LEF:
In both cases, please contact your account owner.
Search Qlik's Support Knowledge database or request assisted support for highly complex issues.Submit a case
Experiencing a serious issue, please contact us by phone. View phone numbers and hours by region.