Unable to acquire valid license information when licensing QlikView

[Sonja_Bauernfeind]

An error is displayed when licensing the QlikView server in the QlikView Management Console:

Unable to acquire valid license information

This error may also be seen when attempting to license a QlikView Publisher.

Root cause: Expired license.

Verify if your license has expired. The date in your LEF must extend past the version you are attempting to license.

Example: PRODUCTLEVEL;3;;2018-04-30

In this example, no release (including service releases) after 2018 can be licensed with the provided license. 

Root cause: Time limit

Similarly, verify if your license has a time limit. 

Example: TIMELIMIT;;;2018-04-30

Resolution

Contact your account owner or the partner you have purchased the license from.

Internal Investigation ID(s) 

000002784 (article)

Environment

QlikView