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Hub cannot be opened "The page cannot be displayed" System.Net.HttpListenerException (0x80004005)
Article Number: 000042768 | Last Modified: 2018/09/13Description
Qlik Sense hub fails to open with the error "The page cannot be displayed". This happened after a fresh install. Repository logs show following exception:
Unhandled exception: System.Net.HttpListenerException (0x80004005): The process cannot access the file because it is being used by another process↵↓ at System.Net.HttpListener.AddAllPrefixes()↵↓ at System.Net.HttpListener.Start()↵↓ at Qlik.Sense.Common.Communication.Server.HTTPConnectionHandler.Start()↵↓ at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)↵↓ at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)↵↓ at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()↵↓ at System.Threading.ThreadPoolWorkQueue.Dispatch()
Unhandled exception: System.Net.HttpListenerException (0x80004005): The process cannot access the file because it is being used by another process↵↓ at System.Net.HttpListener.AddAllPrefixes()↵↓ at System.Net.HttpListener.Start()↵↓ at Qlik.Sense.Common.Communication.Server.HTTPConnectionHandler.Start()↵↓ at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)↵↓ at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)↵↓ at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()↵↓ at System.Threading.ThreadPoolWorkQueue.Dispatch()
Cause
This issue occurs if port 42xx is being used by some other process.
Note: Qlik Sense Proxy Service (QPS) uses following ports starting with 42* hence they must not be used by other processes.
4248 = Http windows authentication
4244 = Https windows authentication
4243 = QPS API
Qlik Sense Repository Service uses following ports starting with 42* hence they must not be used by other processes. Also check port 4444 is not being used by another process.
Note: Qlik Sense Proxy Service (QPS) uses following ports starting with 42* hence they must not be used by other processes.
4248 = Http windows authentication
4244 = Https windows authentication
4243 = QPS API
Qlik Sense Repository Service uses following ports starting with 42* hence they must not be used by other processes. Also check port 4444 is not being used by another process.
Resolution
Open an elevated command prompt and run the following command to find out other process which might be using the ports mentioned above.
Eliminate such processes so that ports required for Qlik Sense are available to use.
netstat -ano | findstr 42
Eliminate such processes so that ports required for Qlik Sense are available to use.
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