Broken thumbnail image in duplicate app when original app deletedArticle Number: 000041677 | Last Modified: 2018/06/12
In app image, as soon as the original app is deleted all apps that have been duplicated through that one loses their thumbnail image.
It seems the image is replicated to the duplicated apps appcontent folder - but client tries to fetch the image from the old path.The use case is that since we cannot unpublish then one way of updating an app is to duplicate the original app.
1. Create an app and attach an in app image through Media Library
2. Duplicate the app
3. The new app thumbnail image is working
4. Delete the original app
5. The duplicate app thumbnail image stops working
This is a bug found in June and September release.
Have a Question?
Search Qlik's Support Knowledge database or request assisted support for highly complex issues.Submit a case
Experiencing a serious issue, please contact us by phone. View phone numbers and hours by region.