QlikNPrintingMessagingService (RabbitMQ) stops automatically after Windows update
Article Number: 000040261 | Last Modified: 2018/11/21
After Windows or .NET updates it is not possible to use NPrinting 17.
The messaging service stops automatically few seconds after it is started and this causes also the Scheduler service to stop. The Engine service, instead, can stay in running status.
This issue may happen even with a recent NPrinting release
We verified that some Windows upgrades may damage the RabbitMQ service, We verified this in Windows 8.1 but the same issue may occur also in other OS.
You can do this to resolve the problem:
1. Be sure you have a backup of the repository. Otherwise create one following this article:
You should be able to do this because the RepoService is not affected by the problem
2.Stop all the NPrinting services.
3. Remove the "db" and the "log" folder in C:\ProgramData\NPrinting\RabbitMQ.
4. Reinstall NPrinting Server and Engine or upgrade to the latest release.