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PREFERRED WAY: Send them to the email address of a person in your company who has access to Qlik's Support Portal, and have them attach the zip file to a case on the portal. This will produce a quicker handling of the case.
Other way: have a support case created on the portal, append the case number to the subject field and send the email to the address provided in the email body. Do not use the email as a way of opening a case with Qlik Support: emails without a case number will be ignored.
Search Qlik's Support Knowledge database or request assisted support for highly complex issues.Submit a case
Experiencing a serious issue, please contact us by phone. View phone numbers and hours by region.