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Knowledge
How to restore server objects(such as user/shared bookmarks) that are deleted from QMC /access point
Article Number: 000039300 | Last Modified: 2019/01/24Description
When we create server objects(such as user/shared bookmarks) in accesspoint, server objects information will be stored in shared file of the document (QVW file).
More information about shared file is given in article 000003825 ( https://eu1.salesforce.com/kA5D00000008Que).
More information about shared file is given in article 000003825 ( https://eu1.salesforce.com/kA5D00000008Que).
Resolution
By mistake, if we deleted server objects either from QMC or from accesspoint, entry related object will be removed in shared file.
Deleted server objects can be restored by replacing shared file with backup file, if we would have taken back up of shared file before deleting server object.
Detailed steps are given with an example:
1. Open any document (Movies Database.QVW) from accesspoint
2. Make few selections and create bookmark for those selections
5.Take a backup of shared file from 'user document' folder
6. Remove the same bookmark (by clicking on x mark) from QMC as show in below screenshot at step 4
7. Now, bookmark created by user does not exist in accesspoint
8. Replace shared file with backup file and refresh browser. Bookmark will be visible in accesspoint
Deleted server objects can be restored by replacing shared file with backup file, if we would have taken back up of shared file before deleting server object.
Detailed steps are given with an example:
1. Open any document (Movies Database.QVW) from accesspoint
2. Make few selections and create bookmark for those selections
3. As soon as we create a bookmark, it will store in shared file of the document (format: Movies Database.QVW.SHARED ). shared file is created automatically with document name(example: xxx.QVW.SHARED here xxx is qvw file) as show in below screenshot.
4. The same server object(user bookmark) can be viewed (for example, change of ownership or delete) on the Documents>User Documents>Server>Server Objects tab in QMC5.Take a backup of shared file from 'user document' folder
6. Remove the same bookmark (by clicking on x mark) from QMC as show in below screenshot at step 4
7. Now, bookmark created by user does not exist in accesspoint
8. Replace shared file with backup file and refresh browser. Bookmark will be visible in accesspoint
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