Guidance on how to conclude if the issue is Security Rule Related
Article Number: 000036789 | Last Modified: 2019/07/31
It is flexible in Qlik Sense to assign the user access rights by utilizing Security Rule. On the other hand, if the user who manage/develop Security Rules doesn't have the solid knowledge, the environment can be easily messed up by the Security Rules. It's possible that multiple custom security rules are in place that are overriding each other, or multiple "Roles" are assigned to a User in the "Users" tab and their rights are conflicting.
This article provide an guidance on how to conclude if the issue is caused by Security Rules or something else.
When a user reported an issue, create a super admin role, assign it to that user and see if the issue will be resolved.
1. Go to QMC > Security Rules 2. Click Create new button 3. Enter T-SuperAdmin in Name 4. EnterSuperAdmin for Troubleshooting Purpose in Description 5. Enter * in Resource filter 6. Tick "Create", "Read", "Update", "Delete", "Export", "Publish","Change owner", "Change role", "Export data" in Action 7. Enter((user.roles="T-SuperAdmin"))in Conditions 8. SelectBoth in hub and QMC in Context 9. Press Apply button
10. Go to QMC > Users 11. Select the user who has the issue and click Edit button 12. Click Add role button and selectT-SuperAdmin 13. If any existing role or custom properties applied, please remove it 14. Press Apply button
15. Ask the user who reported to do the test and see if the issue will be resolved for that user Note: Please also ask the user to close all of the existing browsers before start the test.