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Qlik Sense: "The proxy is waiting for a new session" when opening the hub on Central node
Last Update:
May 6, 2021 2:15:46 PM
Updated By:
Created date:
Jul 14, 2017 11:07:41 AM
Launching the Hub produces the error
The proxy is waiting for a new session
The Qlik Sense Management Console is reachable and it displays no Engine errors. The Qlik Sense Engine is up and running.
This happens on a Central node, and there is no issue with port 4900 (as detailed in article Proxy RIM node error from HUB "the proxy is waiting for a new session).
If you have just patched to a more recent version of Qlik Sense, then you may also need to try Recreating the Qlik Sense Root Certificate (Root CA) as NodeJS has newer requirements for the certificate.
Environment:
Resolution:
- Restart the Qlik Sense Dispatcher Service
- If the issue persists, restart the server hosting Qlik Sense
- Verify that the C:\ drive of the Qlik Sense server host has not reached critical disk space capacity issues
- Certificates may need to be recreated. See How to recreate or just delete certificates in Qlik Sense - No access to QMC or Hub for details.
Related content:
Proxy RIM node error from HUB "the proxy is waiting for a new session"
Should the issue persist, please contact Qlik Support at support.qlik.com.
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