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Sense Desktop authentication not working with TEST licenses
Article Number: 000033603 | Last Modified: 2020/06/05Description
If Desktop authentication seems to be correctly configured, verify that the LEF allows for it. If it's a TEST license, then this will prevent you to use this feature.
Example of message displayed when trying to authenticate:
Even though you have a token allocated.
Example of message displayed when trying to authenticate:
"You cannot access the selected hub because you have no access pass"
Even though you have a token allocated.
Resolution
Review this chart for information when Desktop can be authenticated:
* Support for Qlik SaaS planned for June 2020.
| License Model | License Type | License Allocation Required | Unlocks Desktop | Example LEF |
| Token | Production | User Access Pass | Yes | |
| Token | Development | User Access Pass | Yes | 0000000000000000 ... SPECIAL_EDITION;DEVELOPMENT;; .... ABCD-ABCD-ABCD-ABCD-ABDC |
| Token | Test | User Access Pass | No | 0000000000000000 .... SPECIAL_EDITION;TEST;; ... ABCD-ABCD-ABCD-ABCD-ABDC |
| User Based | Production | Professional License | Yes | |
| User Based | Development | Professional License | Yes | 0000000000000000 ... SPECIAL_EDITION;DEVELOPMENT;; ... ABCD-ABCD-ABCD-ABCD-ABDC |
| User Based | Test | Professional License | No | 0000000000000000 ... SPECIAL_EDITION;TEST;; ... ABCD-ABCD-ABCD-ABCD-ABDC |
* Support for Qlik SaaS planned for June 2020.
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