QlikView is not showing the expected Reload tab
to allow the creation of tasks or to reload User Documents. Environment:
No root cause has been identified at this time and it is currently under investigation as it may vary depending on chain of actions that lead to the issue. If a QlikView Publisher was licensed previously, and the system not correctly reset to default (see: How to remove a Publisher license
) it is possible that the Reload remains disabled.
It is possible that the QlikView QVPR was not properly updated. Verify this by reviewing the following:Note!
Editing the QVPR is not recommended, and Qlik will not be able to guarantee functionality once manual changes have been done. If changes are to be made, ensure that a backup is available and that QlikView Management Services (QMS) is stopped prior to making any changes. A preferred alternative to making QVPR changes would be to reset to default the Publisher License and re-apply it. See How to remove a Publisher license
- Navigate to C:\ProgramData\QlikTech\ManagementService\QVPR\
- Find the file DistributionService.xml and open it in a text editor
- If the parameter IsPublisher="true" this is incorrect for a non-Publisher environment and will cause the Reload tab not to be displayed.
Example: ...<DistributionService XSWebAdress="http://servername:4720/QDS/Service" DSCID="GUID" LogLevel="Normal" IsPublisher="true" MaxSimultaneousQvb="4" MaxSimultaneousReaderQVBs="20" IsCluster="false"...